Natural language processing is what enables a smart assistant to tell that when your teammate proposes a launch date of Jan 16, and another team member suggest that big day be put off till Feb 1st, they are both discussing the same thing. The final transcript, mapped to the recording, is what forms the basis for the next step: semantic analysis powered by natural language processing. ![]() Video transcription is far more complicated than basic audio transcription, but has the potential to be far richer in information. More than just a word-for-word of the audio, this transcription also includes information extracted from the visual record of your call, as well as any text, charts, or analysis displayed. Notetaking software begins by making a video record of the Zoom conversation and using video to text technology to provide a running transcription of what’s happening. You can also set up your meeting notes app to attend all meeting types, or to only take notes when you’ve pressed a record button. In most notetaking apps you can choose what meeting you’d like your assistant to join by setting a rule-either internal or external. How does an AI notetaker know what Zoom meetings to join? A smart meeting assistant or notetaker doesn’t show up uninvited, but if it has been connected to a calendar it will actively look for meeting links. Taking advantage of breakthroughs in voice recognition and transcription, as well as natural language processing, semantic search and analytics, the AI assistant not only records audio and takes down the words that are spoken-the way your phone does when you give a dictation-but it also understands them, as much as any computer can, and is able to summarize meeting conversations and extract the moments that matters. Your friendly neighborhood notetaker is actually a new type of AI software, built on the convergence of several recent artificial intelligence developments. But it is busy the entire time, and takes notes automatically without ever needing a break. You could almost forget it was there, and it will never draw attention to its own presence. The approach of using the ai notetaker and the recorded call enables sales leaders to review sales calls in a fraction of the time it would take to listen to a video recording. Our experience shows that it takes 15 minutes to review a one hour call with these tools.You’ve probably seen a Notetaker join one of your Zoom calls as a participant, and you’ve probably wondered: what is this thing and what does it do? A silent observer, it stays in the background and doesn’t contribute to the conversation. ![]() If portions of the recording appear tenuous or essential, the sales leader can access the specific part of the video recording for additional detail. The sales leader can read the question and answer and then listen to the recording for nuances in tone and demeanor. Sales leaders must use the recommended tools in conjunction for the simple reason that a sales leader does not have the time to listen to every recording a salesperson may share.ĪI notetaking applications provide sales leaders the capability, for example, to search for keywords or questions asked by the salesperson, client, or internal team members.Ĭlicking on a search result advances directly to the recording’s location where the question was asked and answered.
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